Hirsch Icon

FAQ

 

SORGLOSER URLAUB

SPECIALIST COVID-TESTED COMPANY

Holidays should be relaxing and free of worries.
That’s why our staff are regularly tested for COVID-19 and we take all possible measures to make the stay as pleasant as possible for every guest.

In addition, you can always cancel your booking free of charge up to 14 days before arrival.
We recommend that you take out travel insurance – but you should make sure that it covers all your worries and concerns about travelling during COVID-19.

ARRIVAL – ECO & FAST

BY TRAIN – TRAVEL SUSTAINABLE
10 min walk from the Railway Station Velden to Hubertushof

CAR
5 min away from A2 South Motorway

AIRPLANE
Airports Klagenfurt, Ljubljana & Venice

CHECK IN & CHECK OUT 

On the day of arrival, your room will be ready for you from 14:00.
Check-out is at 11:00 a.m. at the latest – with a bit of fortune, a late check-out is possible with an extra charge.

PARKPLATZ

finden Sie direkt am Hotelgrundstück.
Ein Parkplatz pro Zimmer steht Ihnen zur Verfügung.

CANCELLATION 

You can cancel free of charge up to 14 days before arrival – we are very generous and offer the same cancellation conditions as booking.com (we only have better prices for direct bookings!)

VOUCHER 

are available from us in almost any form!
Whether as a value voucher, a gift for a full stay or a visit to a restaurant, we are flexible.
Just ask and we’ll find the best solution together.

It’s great that you want to give away time with us!

DOGS

are welcome with us with the size between quiet Chihuahua and calm Labrador – dog price per day 20 €.

Dogs are unfortunately not allowed on the lower bathing beach, but all four-legged friends are welcome to sunbathe on the sunbathing lawn in front of the Seevilla with a view of the lake & castle.
Breakfast & dinner in the garden accompanied by the dog is possible outdoors, on the terrace as well as in a designated indoor area.