Declaration on the duty to inform
The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (GDPR, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing within the framework of our website.
Contact with us
If you contact us using the form on the website or by e-mail, the data you provide will be stored by us for six months for the purpose of processing the enquiry and in case of follow-up questions. We will not pass on this data without your consent.
We would like to point out that the following data will also be stored by us for the purpose of processing the contract: Name, address, e-mail address, telephone number. The data provided by you is necessary for the fulfilment of the contract or for the implementation of pre-contractual measures. Without this data, we cannot conclude the contract with you. The data processing is carried out on the basis of the legal provisions of § 96 para 3 TKG as well as Art 6 para 1 lit a (consent) and/or lit b (necessary for the fulfilment of the contract) of the GDPR.
Our website uses functions of the web analysis service Google Inc. (“Google”). Cookies are used for this purpose, which enable an analysis of the use of the website by your users. The information thus generated is transferred to the provider’s server and stored there. You can prevent this by setting your browser so that no cookies are stored. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
You are generally entitled to the rights of information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you can complain to the supervisory authority. In Austria, this is the data protection authority.
You can reach us at the following contact details:
Seehotel Hubertushof GmbH
9220 Velden on Lake Wörthersee
+43 4274 2676
COOKIES & TRACKING TECHNOLOGIES
THE “KOGNITIV” BOOKING SOFTWARE
This Agreement has been drafted in both English and German. In the event of any discrepancy or disagreement between the English and German versions, the English version shall prevail.
Our services use standard technologies to collect information about how they are used by individual computers connected to the Internet.
This information is collected through “cookies”. Cookies are small files containing letters and numbers that we place on your computer’s hard drive. These files enable us to differentiate you from other users of our services, to monitor the transmission of data on the service and to provide personalised content. This enables us to ensure the performance of our services and to improve the behaviour of the pages. Our cookies do not store any personal data, do not retrieve any personal data from your hard drive and, of course, do not contain any harmful computer code.
What cookies do we use for our services?
There are many different types of cookies. The cookies we set are called ‘first-party cookies’. Cookies set by our partners and suppliers are called ‘third party cookies’. The main cookies we use are described below:
These allow visitors to use our services to access content such as videos and advertisements provided by third parties. In addition, these cookies help us analyse our services.
These are mandatory for the operation of the core functions of our services, including the shopping cart function and completion of a purchase. These cookies do not collect any information about you for marketing purposes or about your browsing behaviour. Essential cookies only store whether you have provided an email address but have not successfully completed your purchase. In such a case, we will automatically notify you by email to see if we can help you with your purchase.
These cookies enable features such as the display of maps and videos.
These allow us to track users of our services, their numbers and the path a user took to get to our website, including analysing whether a user clicked on one of our adverts to partner services or on one of our marketing emails, as well as analysing the pages the user visits and how they navigate our services. We use this information to create reports that help us improve the functionality of our services (for example, by ensuring that users find what they are looking for more easily) and to optimise marketing campaigns. These cookies do not collect any personal information that could be used for identification purposes. The information collected is completely anonymised and is only used to improve our services.
One of the analytics tools that our services use is Google Analytics. To learn more about Google Analytics, visit www.google.com/policies/privacy/partners/. Our services also use Universal Analytics (also known as “User ID”), which is part of the Google Analytics service. Universal Analytics is a cookie that allows us to analyse users’ visits to our Services across devices to understand how a user searches for and books flights and holidays. For example, if you view one of our marketing emails first on your mobile phone and then also on your laptop, this will be counted as one user and not two…. This cookie also only collects anonymised data, but if you book a flight, or log in to your account, it can link usage to your account. Again, however, no personal information is transmitted to Google that could enable Google to identify you.
These cookies are used by social networking websites (e.g. Facebook, Twitter, LinkedIn, YouTube, etc.), who may use the information about your visit to provide personalised advertising to you on these services. Third-party cookies such as these are set by a domain other than the one visited by the user. Third-party vendors and/or advertisers, which are carefully selected by us, may thus use information about your visit to deliver ads that may be of interest to you. For more information about the different types of cookies, please visit http://www.allaboutcookies.org.
How often will this policy be updated?
Where can I go if I have questions?
How can you control or delete cookies used for our services?
Browsers usually accept cookies automatically. When you access our services, we assume that you agree that cookies may be set to improve your online experience. If you prefer not to receive cookies, you can change your browser settings to receive a notice when a cookie is about to be set. Similarly, you can delete cookies from your hard drive via the browser settings.
Please note that refusing or subsequently deleting cookies from your hard drive (including Essential Cookies), may affect the function of our sites and may result in you being unable to use our services effectively or only in a limited way. This also applies if your browser is set so that it generally does not accept cookies.